Dentist Santa Rosa Updated Covid-19 Policies

June 30. 2020 

Please remember to read and review our updated conformation policy and look over all the Covid-19 questions. Please let us know if you answer YES to ANY of the questions ASAP.

 

June 23, 2020 

New Confirmation Policy:

**Due to the new regulations with the health screening our confirmation policy has slightly changed. You will be receiving a text or email reminder from us. We need you to confirm this appointment as soon as possible. This will confirm that you have reviewed the health screening policy and you will be coming to your upcoming appointment.

 

**If you do not confirm your appointment through text or email we will need to talk to you personally. We will be calling all unconfirmed appointments.

 

**If we have to leave a message you will have to return our call ASAP to confirm or we will have to reschedule your appointment.

 

**If you have any upcoming appointments you do not plan on coming to please call us to reschedule as soon as possible.

 

 

**We appreciate your understanding and flexibility while we get through these times. We reserve time especially for you and look forward to seeing each of your smiling faces soon!!

 

June 18, 2020

Dear Patients:

We take the health and safety of our patients very serious. We have implemented many protocols to keep our patients safe. Our patient wellness screening is designed to keep everyone as safe as possible. We have attached the wellness screening form below. Before every appointment please read over carefully and give our office a call if you answer yes to any of the questions. We will also be rescreening you on the day of your appointment as well as taking your temperature. We look forward to seeing you soon. We missed each and every one of you.

Covid-19 Wellness screening Questionaire:

  1. Do you have a fever or above-normal temperature (>100.4° F)
  2. Are you experiencing shortness of breath or having trouble breathing
  1. Do you have a dry cough?
  2. Do you have a runny nose?
  3. Have you recently lost or had a reduction in your sense of smell or taste?
  4. Do you have a sore throat?
  5. Are you experiencing chills or repeated shaking with chills?
  6. Do you have unexplained muscle pain?
  7. Do you have a headache?
  8. Even if you don’t currently have any of the above symptoms, have you experienced any of these symptoms in the last 14 days?
  9. Have you been in contact with someone your aware of that has tested positive for COVID-19 in the last 14 days?
  10. Have you been tested for COVID-19 in the last 14 days?
  11. Have you traveled more than 100 miles from your home in the last 14 days?

 Have a great day!

Linnea Westerberg DDS

 

 

June 1, 2020

Dear Patients:

We hope this message finds you and yours healthy during these challenging times.

We are carefully orchestrating our reopening. We have implemented the following safety measures as mandated by the state and in accordance with best health practices from the U.S. Centers for Disease Control and Prevention (CDC).

NEW SAFETY MEASURES

We are conducting paperless pre-visit screenings for all patients with upcoming appointments. It will be attached to your automated appointment reminder, and we will ask you again at your appointment.

We will meet you outside where your temperature will be taken prior to being brought into the building. If you have a fever, cough, shortness of breath or other COVID-19 symptom your appointment will be rescheduled.

We ask that all patients use the hand sanitizer provided at the front door upon entering. It will also be available in other areas of the office.

We ask that you wear a mask/face covering into the office

Our waiting room is closed to help ensure patients maintain a safe social distance. Please arrive 10-minutes early to allow for curbside check-in. On your arrival, please make yourself comfortable in chairs provided outside.

You may see that our office no longer offers magazines, children's toys and so forth, since those items are difficult to clean and disinfect

Our staff are up-to-speed on COVID-19 symptoms and utilize recommended Personal Protective Equipment (PPE).

Only patients, or patients plus one critical caregiver, are allowed into an appointment

We have implemented digital tools for check-in as well as contactless payment methods to reduce germ spread via clipboards, pens, and money

We’ve added time between appointments to allow for sanitizing and to keep patients apart from one another to avoid high volume or density.

We will be calling YOU to reschedule for appointments missed during Shelter in Place

As always, our main concern is the safety and well-being of our patients and staff. If you have any questions or concerns, contact us at any time. To request an appointment, please click below.

We look forward to seeing you soon!

Linnea Westerberg DDS

 

March 16, 2020

Dear Patients   

As our community copes with the fast-moving spread of the COVID-19 coronavirus we hope you and yours are in good health during these stressful times.

The CDC and the California Dental Association have asked us to close down for a limited time while a local quarantine begins. Any patients with appointments that have to be rescheduled will be notified by our team shortly.

When we are given the green-light to renew business operations we will update you. We thank you for your patience during this interruption and hope to see you when we re-open, happy and healthy.

Please contact us at 707-571-7890 if you have any questions and we will respond back as quickly as we can.

Linnea Westerberg DDS